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Customer Support
Cutting tools
Symptoms of failure Affected parts Method of inspection Cause of failure Recommended action Recommended action
Operation out of control (disconnected) Switch Check whether the switch is disconnected /damaged Mixing in of foreign matter Cleaning and foreign matter removal Changing the switch
Decrepit (exceeded endurance limit) Modifying and replacing the switch Changing the switch
Impactful damage
Socket damage and omission
Code Check whether the code is disconnected or not Disconnection due to abnormal tension of code clip part when moving Modifying and replacing the code part Exchanging the code
Phenomenon of code being gnawed due to misuse during operation
Code socket damage and omission
Switch connection Check whether the switch is connected in order Code lead wire socket damage and omission Reconnect as shown in the picture in case of switch connection failure Switch connection picture
Connection failure
Soft starter Check the connection of the soft starter socket and for damage Soft starter socket damage due to overload Replacing the soft starter Exchanging the soft starter
Impactful damage
Amateur Check whether the amateur coil is disconnected Coil burn-out thermic due to overload caused by excessive operation Replacing the amateur Exchanging the amateur
In case of operation exceeding the rated using time
Coil damage due to entry of foreign matter Cleaning and replacing
Stator Check if the stator coil is disconnected /burned out Burn-out stator due to overload caused by excessive operation Replacing the stator Exchanging the stator
Operation exceeded the rated using time
Coil damage due to entry of foreign matter Cleaning and replacing
Stator lead wire connection part damage
Carbon brush Check if the carbon brush is able to connect with the amateur commutator part Use exceeded the carbon brush abrasion limit line Replacing the carbon brush Exchanging the carbon brush
Spring operation failure due to assembling failure
Entry of foreign matter into the brush holder
Loose connection of amateur commutator part
Safety cover Check the operation of safety cover Damage due to external impact Modifying and replacing Exchanging the safety cover
Return spring damage
Rock plate Check the operation of rockplate Damage and crushing due to external impact Modifying and replacing Exchanging the rock plate
Damage and crushing due to operation while the product is rotating
Base Base operation Damage due to external impact Modifying and replacing Exchanging the base
Interference Amateur, Stator Check the amateur and stator for interference Amateur, stator not duly reaching the housing Modifying and replacing Exchanging the amateur
Stator and amateur core failure Exchanging the stator
Bearing In case of bearing abrasion and damage In case of abrasion and damage due to exceeded endurance limit of bearing part Replacing the bearing Exchanging the bearing
Processed goods Check the processed goods / bearing's duly reaching part of projected goods for abrasion (gear cover, housing, packing grand) Inappropriate bearing injection part's distance between shelves Separate replacement in case of abrasion on each part Housing arm
Bearing injection part's abrasion due to exceeded endurance limit of each processed good/projected good
Vibration Amateur Check the A/R shaft for bending and puncture Amateur balance failure Replacing the amateur Exchanging the amateur
Check the amateur fan for bending Deformation
Bearing Check the bearing for wear and damage In case of abrasion due to decrepit bearing Replacing the bearing Exchanging the bearing
In case of bearing damage
Housing, Gear cover, Bearing holder Check the coated film bearing's duly reaching part for abrasion Bearing duly reaching part's abrasion due to exceeded endurance limit of coated film Replacing Exchanging the housing, gear cover
Damage and deformation due to external impact
Spindle Check the spindle size Spindle manufacturing failure Replacing Exchanging the gear, spindle
Bending due to by external impact
Tip saw blade Check whether of the tip saw blade is shaking Damage due to external impact Replacing Safety cover checkup
Decrepit due to exceeded endurance limit
Others Wheel balance supporting stone shakes Abnormal distortion due to humidity Replacing the supporting stone with genuine goods (KEYANG ayr stone)  
In case of manufacturing failure (check the floor plan) Wheel damage occurred
In case of using non-genuine goods part Replacing the wheel nut with genuine goods
Flame Failure Carbon brush flame Brush holder shaking Scratching phenomenon of external diameter of amateur commutator and deformation Replacing the amateur Exchanging the amateur
Severe carbon brush damage and abrasion
Carbon brush spring elasticity loss Exceeded the carbon brush abrasion limiting line Replacing the amateur, carbon brush
Flame due to carbon brush failure(equipment)
Flame due to overheating Check the contact between the amateur and the stator (interference) Burn-out due to overload Replacing the amateur, stator Exchanging the amateur, stator
Case concentricity failure Replacing the case Exchanging the case
Flame due to shaking Check the bearing for damage Bearing damage due to entry of foreign matter Replacing the bearing Exchanging the bearing
Check the gear for excessive wear Loosening of Coated Films and Processed goods (deformation) Replacing the gear Exchanging the gear
Amateur Flame Check the commutator surface's degree of roughness Scratching phenomenon of commutator Replacing the amateur Exchanging the amateur
Check the commutator surface's degree of wear Amateur balance failure
Check whether the amateur coil is disconnected Insulating paper damaged due to entry of foreign matter(dust)
Check the amateur coil insulating paper for damage Insulating paper damaged due to entry of foreign matter(dust)
Stator Flame Check the stator coil for wear Burn-out due to overload Replacing the stator Exchanging the stator
Check the stator coil insulating paper for damage
Damage (broken) Amateur Check the amateur fan for damage Damage due to mixing in of foreign matter Replacing the amateur (check with the naked eye) Exchanging the amateur
Sape deformation when releasing
Check the amateur commutator part for damage In case of using goods other than the manufacturer's goods
Decrepitude due to exceeded term of guarantee
Handle Check the handle (A),(B) for damage Material failure, external impact, deformation Modifying and replacing the handle (check with the naked eye) Exchanging the housing handle
Processed goods (Coated Films) Check the spindle for bending and damage In case of spindle material failure Replacing the spindle Exchanging the spindle
In case of heat treatment failure
Deformation during disassembly and assembly of gear
Bearing Check the bearing for wear and damage Decrepitude due to exceeded term of guarantee Replacing the bearing Exchanging the bearing
Damage due to forcible injection of bearing
Spindle, Gear Check the processed goods chisel part for damage and wear In case of overload due to operation exceeding the rated using time Modifying and replacing Exchanging the spindle, gear
Decrepitude due to exceeded term of guarantee
In case of material's heat treatment failure
Electronic parts Check the switch, carbon brush, and brush holder parts for damage In case of excessive tightening of fixing bolt of brush holder part Cleaning and replacing Cleaning method
In case of use of goods other than the manufacturer's goods for the carbon brush Replacing each part in case of damaged switch, carbon brush, brush holder
Exchanging the switch, carbon brush, brush holder
Presspum Check the switchholder and wheel cover for crushing and damage In case of careless handling by the consumer Replacing each part in case of crushed or damaged wheel guide Replacing wheel guide
Base safety cover Check whether or not the Presspum is being crushed during operation Damage due to external impact Replacing Exchanging the base, safety cover and housing
Decrepitude due to exceeded endurance limit
Stator Check the stator core for damage External impact Replacing Exchanging
Rock plate Check the rock plate for damage External impact Replacing the rock plate Exchanging the rock plate
Damage due to operation during product rotation
Projected goods Check the tail cover part for damage In case of careless handling by the consumer Replacing each part in case of crushed or damaged switch holder, wheel guide Exchanging the switch
Check the hand guard for damage In case of decrepitude of each part's projected goods Exchanging the wheel guide
Noise Amateur Abnormal noise ("woong") due to noise in the amateur Amateur fan crushed and damaged Replacing the amateur Exchanging the amateur
Check the amateur chisel part for damage
Spindle, Gear Check the gear and pinion chisel part for wear and damage In case of abnormal use during the term of guarantee (decrepitude) Replacing Exchanging the gear, spindle
Check for abnormal noise In case of chisel failure of the chisel part
Check the gear injection condition In case of damage & wear of gear chisel part
Failure in gear injection
Bearing In case of bearing wear and damage In case of wear and damage exceeding the endurance limit Replacing Exchanging
Dust seal assembly omitted
Others Check whether or not the grease is adequate Noise caused by insufficient grease Supplement the grease Injecting grease
Check the bolt for loosening
Output(RPM) decline Amateur Check the load current Decrepitude due to exceeded endurance limit Replacing the amateur Exchanging the amateur
Amateur coil failure
Amateur commutator fusing failure
Stator Check the stator coil for burn out due to overload Overload heat splice(coil burn-out) Replacing the stator Exchanging the stator
Bearing Check whether the rotation is not smooth due to wear and damaged Entry of foreign matter Replacing the bearing Exchanging the bearing
Puncture during assembly
Grease quantity Check whether excessive grease has been injected Grease over-injection (no-load current build-up) Supplement the amount of grease Supplement the amount of grease
Housing, Base holder, Gear cover Check the occurrence of blurring in case of abrasion caused by overuse of bearing injection part Decrepitude due to exceeded endurance limit Replacing Exchanging the housing, gear cover, bearing
Inappropriate bearing injection part's distance between shelves (no-load current build-up)
Overheating Amateur, Stator Check the amateur and the stator for interference Failure in case of fastening stator fixing bolt Modifying and replacing Exchanging the amateur
In case of bearing abrasion and damage Exchanging the stator
Bearing Check the bearing for abrasion and damage Check for wear and damage due to exceeded endurance limit of the bearing part Replacing the bearing Exchanging the bearing
Bearing part dust seal assembly omitted
Grease Check if grease is spread dequately In case of insufficient amount of grease Supplement the amount of grease Injecting grease
Processed goods Check the processed goods bearing's duly reaching part for abrasion (gear cover, housing, cylinder case, crank case) In case of bearing injection part's abrasion due to exceeded endurance limit of each processed good Separate replacement in case of abrasion on each part Exchanging the gear cover
Others Failure in assembly of various parts (EX: insufficient tightening) Assembling failure Modifying various parts Using observable related measuring instrument
Check the voltage(V) Check for the presence of voltage(V)
Running idle Spindle, Gear Check the running idle of the Spindle, Gear Heat treatment and inappropriate size Replacing Exchanging the spindle gear
Abrasion due to exceeded endurance limit
Amateur, Gear Check the amateur chisel part for gear abrasion Heat treatment and inappropriate size Replacing the amateur Exchanging the amateur
Exceeding the product specifications
Washer, Flange bolt Check if the flange bolt is fastened sufficiently Measuring failure Modifying and replacing Exchanging the safety cover
Abrasion due to exceeded endurance limit
Check the spindle processing
Leak Amateur Check the commutator for damage Using the carbon brush fixture Modifying and replacing Exchanging the amateur
Check the amateur part coil for puncture Amateur turning failure Cleaning and replacing the amateur
Check the amateur coil part for foreign matter (dust) Heat releasing caused by entry of foreign matter
Stator Check the coil for puncture and the insulating paper for damage Coil and insulating paper burn-out caused by heat release due to mixing in of foreign matter Replacing the stator Exchanging the stator
Foreign matter (dust) Inadequate cleaning Cleaning and replacing
Carbon brush Entry of carbon brush powder into the amateur and stator Quality problem of the carbon brush Cleaning and replacing Exchanging the amateur
Inadequate cleaning
Brush holder Brush holder crack and damage In case of excessive fastening of fixing bolt Replacing the brush holder Exchanging the brush holder
Check the brush holder socket's inserting part In case of burn-out of brush holder part due to heat release
Code Check whether the code sheath is peeled off Consumer's carelessness Modifying, replacing the code Exchanging the code
Check the code socket Code failure
Failure during assembly
Switch Switch soldering failure and damage In case the sheath is peeled off while arranging the wire during the assembly process Modifying and replacing the switch soldering Exchanging the switch
Connection layout Check for squashing during arrangement Assembling failure Modifying the squashed part Check with the naked eye whether the lead wire is squashed

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